|
About us |
|
1. VISION Our vision is to create an environment that promotes a diversified, representative, and competitive in our specialized services. Also to deliver excellence on a countrywide scale as quality of our service depends on the quality of the people who deliver it and quality of support we give those 2. MISSION In order to realize our stated vision, we will effectively engage the following: · Provision of unique and superior solutions to our construction and projects. · Keep abreast with developments in our field of expertise. · Professionalism, distinctive service and infrastructure. · Structure that adds value through outcome-based solutions. · Encouraging constructive communication with clients. 3. VALUES The following values have been identified and prioritized: · To engage with clients in a spirit of transparency, checks and balances, trust and accountability. · To engage professional teams inclusive of consultants with track record regarding the task at hand. · To never knowingly attempt to perform any assignment which could be beyond our scope and capacity of our company or carry our assignment, which may damage our clients reputation. 4. FACILITIES We are situated in the Wesbank CBD where we can reach and service our Western Cape clients with ease. With our operational teams we are able to service other regions such as Eastern Cape, Northern Cape, KwaZulu-Natal, Gauteng, Mpumalanga, North West, Limpopo, Free State and other parts of South Africa.
5. CORE SERVICE PRODUCTS 5.1 LOGISTICES Trucking - Coal, Coils, Steel, Grain, Containers and many other Trucking services Removal Service - Rubble, Cargo, Goods, Cars, etc… Shipping and Freight - Any Cargo shipment or freight. 5.2 OTHER PRODUCTS. Property Development, Construction Management Assets and Facilities Management including selling Cleaning and fumigation services Recycling - Boxes, Glasses, White paper and Newspapers. 6. COMPETITION AND MARKETING STRATEGY The choice between two different service providers is an indicative of the presence of competition in the market. We set a Marketing Research Strategic Plan and Quality Analyst Plan to identify our expectations from our prospective clients and be compatible enough in our services. The most important element of general competition, by far, is what it takes to keep clients for repeat business. It is worth making huge concessions in any single project to maintain a client relationship that brings the client back for future projects. 7. MANAGEMENT STRUCTURES 777 Logistics and Projects cc has a flat management structure, cutting overheads and most importantly ensures personal involvement by management in the day to day activities on client sites. The corporation is under the leadership of competent management with many years of experience in these aspects of industries which will guide growth to even greater heights. 8. SERVICE DELIVERY The following are some of the standards we use to help ensure that we provide total client satisfaction: · We will provide written quotations within 48 hours · We will provide the labour component on the agreed state date · All labour provided would comply with all client requirements as agreed to. · Records of proof will be provided on request. · We will liaise with the designated client representative daily to ensure continued service excellence for the duration of the contract · We will guarantee access to senior management 24 hours per day. · We will always act with the highest integrity. 9. QUALITY MANAGEMENT SYSTEM We have identified service delivery as our differentiation in a very homogenous market place. Management past experience in implementing a quality management system in a relative short period of time makes us quietly confident of achieving all our goals. The implication of the above is that all operational procedures are documented in a site instruction and agreed to between the client and us prior to entering into a service agreement. The services are rendered and evaluated in accordance with the site instruction and areas of improvement are identified and subsequently corrected. Formal management meeting are held weekly, bi-weekly or monthly depending on the client requirements. Detailed minutes are kept of these meeting and acted upon. Comprehensive management reports are also compiled on a monthly basis and distributed to our clients, allowing them to make informed decision as far as our service are concerned. “The end results-clients satisfaction” 10. RECRUITMENT AND SCREENING PROCEDURES All staff employed by 777 Logistics and Projects cc are screened and employed on specific regulations and qualifying criteria. The reason for the above is to ensure continued service delivery during the period of industrial unrest and to client’s specific labour requirements. Our business philosophy is based on the premise that our most significant asset is a structure that adds value through outcome-based solutions. It is an idea that has brought together a team of professionals who are driven to think beyond the obvious. The professionalism and hard work of every team member puts us ahead of the rest. To ensure superior service levels to our clients all staff will comply with the following requirements: · A minimum of Grade 10 secondary education · Formal structure interview · Psychometrically screening for suitability in a service environment. · Basic First Aid module 1,2 and 3 · Minimum of 2 to 3 years in Logistics Industry · PA Experience 11. TRAINING STANDARDS All staff will comply with our maximum training standards as agreed with 777 Logistics and Projects cc and the client as well as statutory requirements specific to their industry. Where specialized training is required 777 Logistics and Projects cc will provide this through a recognized training institution in accordance with the SAQCC and the SABS 1475 PART 1 and 2. Records of proof will be provided on request. 12. STATUTORY REQUIREMENTS All staff and company complies with all statutory requirements of our specific industry: · SARS (PAYE, SDL, UIF) · SAQCC · VAT · COID 13. TAILORED SOLUTION Whether you require a comprehensive service or any other related service nationwide, we will tailor the service to suit your individual needs. Before we supply a no-obligation quote, we will do an intensive study of the nature of your business, the operating environment, the needs and intricacies of your site. Once we are satisfied that we understand your requirements in the most productive way, we will, if necessary utilize or outsource specialist to compliment our service. Once we present our service solution to you, be assured that we have done our homework and you can look forward to a professionally managed, tailored service solution.
|
|
To contact us: |
|
…”The sky has no limits, so are we”... |